Care Assignment

At a glance

The Care Assignment application provides an intuitive way of assigning care providers to beds. Based on the origin of the call, the call category and assigned staff, the CLB system knows which staff members to send a message to.

The project started off with two months to do extensive user research, ideation, create wireframes, designs and prototypes. At the end of this phase, I conducted a usability test to validate the prototypes. During the development phase, the design was further refined to match the technological restraints and possibilities. Finally, I used a beta version to conduct a second usability test which validated the app and revealed a couple of minor improvements.